I too have a large scar and a couple of smaller ones.I know it was the razor.
I have been shaving for years and NEVER ONCE had an injury until I used Harrys. They have done nothing in response. They offered a refund, but I don't believe I ever received it and that is piddly in comparison to the scar I have. These scars are blatantly obvious on my head and I have to live w/ it.
Harry's apparently did no thorough testing of their razors on scalps.They should be held accountable since there have been so many complaints.
Reviewer is in unhappy mood. This person stated that there is a room for improvement of poor product design and blades or the service. Please immediately contact the author of this review to discuss bad quality of harrys razor. Harrys needs to offer any options to resolve the issue according to poster's claims.