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Summary of Harrys Customer Service Calls

90 TOTAL CALLS
91% SUCCESSFUL CONNECTIONS
01:45 AVG CALL DURATION
6% ISSUES RESOLVED

Customers Contact Harrys to Ask about:

Cancellation:

  • “Cancel order”
  • “Cancel subscription”
  • “Cancel subscription till new address”

Shipping and Delivery:

  • “Delivery problem”

Refund:

  • “Refund”
  • “Refund not received”

Account:

  • “Money taken out my bank account when I cancelled my order”
  • “$4.09 taken out of my PayPal Account”

Return/ Replace:

  • “Need a return label, did not cancel order before it was shipped.”

Staff:

  • “Customer service”

Payments and Charges:

  • “I am trying to pay the monthly bill!”

Other:

  • “Special offer on xm/sirius”
  • “Bad shaving cans”
  • “Special offer”

About Harrys

Top 5 Harrys Services

Shipping Service

Top 5 Harrys Products

Razor, Shave Cream

Top 5 Likes about Harrys

Did refund my money

Top 5 Dislikes about Harrys

Poor product design, Product

Summary

Harry's, Inc. is a privately held company which specializes in manufacturing and distribution of shaving equipment. It was founded by Andy Katz-Mayfield and Jeff Raider in March 2013. The headquarters is based in New York, United States. Harry's offers shave gel, blades, post-shave balm, shave cream, and face lotion. The company also provides travel kit and razor stand accessories. Harry’s ships the products to the United States, Canada, Puerto Rico, Guam, the US Virgin Islands. Free delivery option is possible for US orders. The company accepts returns for exchange and full refund within 30 calendar days of the receipt date. Available payment options are Visa, MasterCard, American Express, and Discover. Order status can be tracked in personal profile on the company website.

Harrys reviews and complaints

Harrys is ranked 10 out of 139 in Beauty Supplies and Equipment category

Area Served

USA

Payment Methods

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Number of Calls

No calls for this period.

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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